Categories Announcement WordPress Plugins Support Tickets 1.0.1 Post author By Takayuki Miyoshi Post date November 12, 2009 14 Comments on Support Tickets 1.0.1 Support Tickets 1.0.1 is now available. Changelog Bug fix: Additional fields don’t show up. Bug fix: Backslashes disappear. Call $captcha->cleanup() if callable. Shorten cleanup period to 1h. Download | Support Forum Share this:ShareTwitterFacebookLike this:Like Loading... Related Tags Support Tickets ← Really Simple CAPTCHA 1.1 → Contact Form 7 2.0.7 14 replies on “Support Tickets 1.0.1” contact form have a mail option that let you put the tags that you created, but support ticket dont show this option, so when you try to add new tag, yo cant send it to mail. Where going the form that the customer fills before submit a ticket? how do I change the name of the “from” that people get when they submit a ticket. ( they get from email@example.com.. I need it to say only mydomain.com edit includes/notifications.php Love the plugin, will be a massive help but as Adam says, i’ve done loads of messing around but can change the “senders” email from firstname.lastname@example.org. HELP?? Is there any way to customize the plugin so I can authorize an Author or Contributor to answer tickets? also.. is there a way for notification emails to go to a specific user after he/she replies to a ticket? I’d like to force users to login to submit tickets, then have them tracked within their account. Is there any way of doing this without extensive modification? Is this something that may be added in a future version? I started getting the following error when using the Contact 7 form. It’s the uptodate version. My wordpress site is hosted on a windows server. Thanks for your help. Elaine “Failed to send your message. Please try later or contact administrator by other way.” After hitting submit, on the front end submission, the page just stays there. just the ajax loader gif appears right below the “send” submit button…any ideas? however, i ticket is generated, and emails are sent thank you very much for this great plugin :D Hi, Do you have any plans to develop this plugins. If you don’t so, do I develop this plugin based your codes. Welcome! Yes, I do have a plan but I can’t start it soon. You should start your fork as it’s open source. Okay. I will start improving the plugin soon and I will submit the project page to here… hi. when i click to update form for create or edite form, direct to root of blog and not changed ! Miyoshi, thanks for this great plugin… how can I have the email of the sender show in the body of the message? or make it so that the Name of the sender is highlighted with an email link of his/her email? right now there’s no way to know what the email of the sender is. I’d really appreciate it if you can show me how to do that. Leave a Reply Cancel reply Enter your comment here... Fill in your details below or click an icon to log in: Email (required) (Address never made public) Name (required) Website You are commenting using your WordPress.com account. ( Log Out / Change ) You are commenting using your Google account. ( Log Out / Change ) You are commenting using your Twitter account. ( Log Out / Change ) You are commenting using your Facebook account. ( Log Out / Change ) Cancel Connecting to %s Notify me of new comments via email. Notify me of new posts via email.