Support Tickets 1.0.1

November 12, 2009

Support Tickets 1.0.1 is now available.

Changelog

  • Bug fix: Additional fields don’t show up.
  • Bug fix: Backslashes disappear.
  • Call $captcha->cleanup() if callable. Shorten cleanup period to 1h.

Download | Support Forum

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Posted by miyoshi
Filed in Announcement, WordPress Plugins
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5 Comments »

5 Responses to “Support Tickets 1.0.1”

  1. Jc.py Says:

    November 12, 2009 at 12:51 pm

    contact form have a mail option that let you put the tags that you created, but support ticket dont show this option, so when you try to add new tag, yo cant send it to mail.
    Where going the form that the customer fills before submit a ticket?

  2. Adam Says:

    November 17, 2009 at 5:50 am

    how do I change the name of the “from” that people get when they submit a ticket. ( they get from wordpress@mydomain.com.. I need it to say only mydomain.com

  3. miyoshi Says:

    November 17, 2009 at 1:27 pm

    edit includes/notifications.php

  4. Ben Says:

    November 18, 2009 at 7:55 pm

    Love the plugin, will be a massive help but as Adam says, i’ve done loads of messing around but can change the “senders” email from wordpress@mydomain.com.

    HELP??

  5. Scott Says:

    December 31, 2009 at 6:19 am

    Is there any way to customize the plugin so I can authorize an Author or Contributor to answer tickets?

    also.. is there a way for notification emails to go to a specific user after he/she replies to a ticket?


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