I have been getting feedback from many Contact Form 7 users everyday. It gives me great pleasure to hear the voices of the users.
Some of what I hear, however, are reports of trouble. These resports are helpful to me in detecting bugs in the plugin, or to give me suggestions for enhancements to the plugin and documentation of it.
In such cases, I can do nothing but tell them, “You should check your site and correct errors in it. This issue is actually caused by other plugins or theme you are using, and not a trouble of Contact Form 7″ But even when I make that clear to them, some of them keep claiming that there is a bug in Contact Form 7.
So I ask you users, before reporting trouble to me, please check your site on your own first:
There are many HTML validators, but I always recommend XHTML-CSS Validator as it has a cool appearance and is easy to use.
Unfortunately, I don’t have enough time to answer all the reports of trouble or the support requests individually, so I won’t respond to them any more if you have not followed the steps above and checked your own site first.
If you have trouble but you don’t have the skills to check your site, and don’t know how to fix the problem, please submit your issue to the support forum with the URL of the site where the issue exists. Someone will check it the problem for you and help you fix it.